Holiday Free Shipping

Enjoy everyday FREE SHIPPING on select orders^* using Promo Code SHIP150.

* Free Shipping Policy: Enter Promo Code SHIP150 at checkout for orders of $150 or more (before shipping & taxes) to qualify for free standard shipping on items having a shipping weight under 20lbs. If your order contains multiple items, only those items having a shipping weight under 20lbs will be eligible for free shipping. An item's "shipping weight" is usually the same as the item's actual weight, unless the item and packaging is large or bulky, in which case an additional premium is added to the item's actual weight to arrive at the item's "shipping weight". (For large or bulky items, typically 1 cubic foot is equivalent 10 lbs shipping weight.) Offer cannot be combined with any other offer or discount or redeemed on Gift Cards or Auto Delivery items. Offer is subject to change without notice.

Shipping & Handling

TSC only sells products within Canada and does not ship outside of Canada. Shipping & Handling may not be available in all areas. Shipping & Handling charges are shown along with the price of the product during our TV broadcast. When shopping online, look for Shipping & Handling charges on each and every product detail page. You'll find your total Shipping & Handling charges in your Cart and during the checkout process.

Buy more, save more! When you purchase more than one item in a single order, you'll automatically qualify for our Multipack Reduced Shipping & Handling Program which gives you 50% off the shipping charges for each additional item. Your Cart will confirm what your final Multipack Shipping & Handling charge will be. Some restrictions apply.

When calculating shipping & handling charges, the shipping weight of your order is always rounded down to the nearest weight in the fee schedule. Therefore, an item with a shipping rate of 1-1/2 lbs will be charged at the 1lb shipping rate.

For certain orders, free Shipping & Handling may not be available in your area. We reserve the right to cancel orders at any time without prior notice (even after an order has been submitted), including in cases where free Shipping & Handling does not apply to your area.

Everyday Free Shipping Now Available! Free Shipping On select orders of $150 or more^*

^*Free Shipping Policy: Enter code SHIP150 at checkout for orders of $150 or more (before shipping & taxes) to qualify for free standard shipping on items having a shipping weight under 20lbs. Free Shipping may not be available in certain areas. If your order contains multiple items, only those items having a shipping weight under 20lbs will be eligible for free shipping. An item's "shipping weight" is usually the same as the item's actual weight, unless the item and packaging is large or bulky, in which case an additional premium is added to the item's actual weight to arrive at the item's "shipping weight" (for large or bulky items, typically 1 cubic foot is equivalent 10 lbs shipping weight). Read more for eligible items. Offer cannot be combined with any other offer or discount or redeemed on Gift Cards or Auto Delivery items. Offer is subject to change without notice.

Delivery Methods

We offer the following delivery methods:

• Express (1 to 3 business days for delivery; delivery date will be provided at checkout for eligible items)
• Standard (delivery date will be provided at checkout for eligible items OR 7 to 10 business days for delivery)
• Order Pick up option at TSC's National Distribution Centre (order pickup available next day after 2pm, except Sunday and Holidays)

Items shipped directly to you from our suppliers may have a longer delivery time-frame of up to 15 - 21 business days. This information along with any delivery restrictions are detailed on our product pages.

Occasionally a package may be delivered that requires someone to accept the delivery. If there is no one home to receive the package during the delivery attempt, the package will be available for pick up at the nearest pick-up location. Please follow the instructions left by the carrier at your door.

Express Shipping

Express Shipping makes it possible for customers to receive their items ordered at TSC the next day* in some cities and within 1 to 3 business days in other cities/provinces. Most orders placed between 12:01 am to 10:59 am could be eligible for next day delivery, subject to conditions.

Express Shipping Guarantee

TSC and its delivery partners do not provide any guarantee on delivery timelines (conditions apply*). In most instances Express Shipping should reach you in 1 to 3 days. However, certain terms, conditions and geographic restrictions may apply.

Express Shipping Exceptions

Express Shipping is available for most items on the TSC website. However, some items may not be eligible including:

1. One of the items in your shopping bag is on Advanced Order
2. The delivery address is a PO. Box
3. A gift card could be included in your order
4. The item could be an ADP (auto delivery) item
5. Large or heavy items or donation items
6. Items delivered directly from our vendor

*Certain terms, conditions and geographic restrictions apply (including point of origin and destination restrictions).

Standard Shipping

For eligible items, when you choose to ship your order via Standard we will provide you with a delivery date, so you know when your order will be arriving at your door.

Order pick up at TSC's National Distribution Centre

We are happy to announce that our Order Pick Up option at TSC's National Distribution Centre will resume as of Monday, July 20, 2020 at 7 am.

To ensure the health and safety of our customers and employees, here are a few things that you can expect to see when picking up your order:

• To ensure we are following social distancing, lines have been painted 6 feet apart on the interior and exterior of the National Distribution Centre
• Hand sanitizer will be provided at the counter and in front of the washrooms
• Wearing a mask is mandatory
• Plexiglass has been installed at each station
• A limit of 3 customers inside the building is permitted
• Our security team will be wearing masks and gloves
• Additional cleaning services are being conducted at high touch point areas

When you choose to pick your order up at the TSC's Distribution Centre in Mississauga, you will receive a pick-up email notification when your order is ready to pick up at the distribution centre. Your order will be available the next day after 2pm, except Sunday and Holidays. Additional exceptions are Advance Orders. You will need to bring valid ID and your TSC's order number which can be found on your pick-up email notification. Please print your pick-up email notification or have your order number easily assessable on your mobile device – this will ensure we can process your order for pickup quickly. If your order is not picked up within 10 business days, your order will be cancelled.

Please note that this shipping option cannot be modified online. To cancel or modify your order with the order pick up option, please call our Customer Care Centre at 1-888-2020-888.

Items shipped directly to you from our suppliers are not eligible to be picked up from TSC's Distribution Centre. If there is delivery information on the product page including a delivery time-frame or restrictions, this item is not eligible to be picked up at the TSC National Distribution Centre. Auto-delivery items and gift cards are also excluded from this shipping option.

TSC's National Distribution Centre
6885 Kennedy Road
Mississauga, ON L5T 2Z2

Business Hours July 20 and Onwards:
Monday to Thursday: 8am to 8pm
Friday to Saturday: 8am to 3:30pm
Sunday and Holidays: Closed

Multipack Discount

We want to help you save on Shipping & Handling! When you purchase more than one item in a single order, you automatically receive 50% off the shipping charges for each additional item. Items are prioritized according to their “shipping weight”, with the heaviest item designated as the first item in your order. An item’s “shipping weight” is usually the same as the item’s actual weight, unless the item is particularly large or bulky, in which case an additional premium is added to the item’s actual weight to arrive at the item’s “shipping weight”. Some items may be shipped separately, however, you still pay a reduced shipping rate. It's that simple!

Some items - such as our Auto Delivery items - are excluded from our Multipack discount.

Bill to / Ship to

You can choose to have the products in your order sent to a shipping address that is different from your billing address. With this option, the shipping confirmation with the order total and payment information is emailed to your email address associated with your TSC account, while the products in your order are sent to the shipping address. The order total and payment information is not sent to the shipping address.